Service Overview

CHENKAI services help you succeed

CHENKAI is always ready to provide you with reliable services and spare parts, saving you time and costs, and is the best choice for safety and environmental protection. We are unparalleled in product and application knowledge, so many customers choose CHENKAI as their service partner. Our experts are always on standby, spare no effort to help you improve equipment performance, so you can rest assured.

Spare parts procurement

By providing high-quality customer service and original accessories through Alfa Laval, we protect your investment, reduce your risks, and maximize normal operating time. Our genuine components for heat exchangers, separation equipment, and mixing equipment are designed for durability, reliability, and productivity, with outstanding performance. Our service team ensures that your device maintains optimal performance. We fulfill our promise to ensure that your device also achieves its promised performance.

Spare parts quotation

Technical documents

We provide accurate technical documents to ensure that you operate the equipment correctly and perform maintenance procedures in your daily operations. In addition, technical documents can provide necessary convenience for your certification and audit, and shorten the delivery cycle when ordering spare parts.

Search for technical documents

Troubleshooting

Our troubleshooting experts are skilled and experienced, and you can directly contact our service engineers to solve any equipment problems. Experts can identify the cause of unexpected shutdown and restore the equipment to its optimal operating state through on-site and remote operations. Contact us now to learn about emergency services.

Troubleshooting Information

service content 

CHENKAI 360 ° Comprehensive Service Portfolio

The services and solutions included in CHENKAI360 ° comprehensive service portfolio can help you achieve the highest investment returns throughout the equipment lifecycle. From startup, maintenance, and support to long-term improvement and monitoring services, your device is backed by CHENKAI's solid service support.

Always ready, reliable, and responsible

We do our best to be on high alert at all times to ensure that your device is instantly available. We promise to ensure that your device performance is not compromised at all. We are committed to providing the best protection for humanity and the environment, and we also pave the way for you to move forward.